Santa Fe internal combustion models will be produced at Hyundai Motor Manufacturing Alabama and will arrive at dealerships by the end of the year, while the Santa Fe Hybrid model will be produced in Ulsan, Korea and will arrive in the first quarter 2021. So much for being a leader in safety. I took more than one week for a reply. There were no indications that this was a problem prior to the event. The contact stated that the failure occurred when the Smart liftgate feature was activated and deactivated. At 1641, I was driving 55mph on tonganoxie rd with the right of way & no stop signed. The car kept doing that at random times and then when we would try to turn it on it wouldnt turn on until after several tries. If you do not wish to open the liftgate, you can simply step out of the way. The failure mileage was approximately 69,550. I have had issues with this vehicle since very shortly after purchase in june 2019. I was never told that this was a brand wide issue and that the new vehicle I purchased would end up under the same recall that caused previous vehicle to catch fire. ALSO, THE LANE CHANGE WAS NOT READING CORRECTLY AND PUSHED THE VEHICLE INTO THE WRONG LANE INTO A BARRIER. How do I update my Hyundai Palisade software? The headlights on dim will give the oncoming car the " brights effect" on rough up and down roads. The failure mileage was approximately 16,000. So now it is undrivable at [dealer], they say its not safe to drive so I am driving a loaner. The idle down feature stopped working several months ago. We're sure you'll love your new Hyundai. As there did not appear to be any other computer messaging the technician suggested that maybe it was the california fastrack responder unit. The contact had not experienced a failure. To get navigation on the Santa Fe Sport, first you have to add the Leather and Premium Package (a package our car already has). The moral of the story for Hyundai owners is to avoid driving their SUV in the cooler weather or strap in real tight for a wild ride. You just walk up to the liftgate with the key in your pocket, stand there for a bit, and the thing opens.. 0000048961 00000 n ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. Page 177 Features of your vehicle Shift to "P" or "N" to start engine Door Open Tailgate Open (for smart key system and auto- Type A Type A Type B . In addition, a Santa Fe Plug-in Hybrid model will arrive later in 2021. Whats your name? The contact also stated that half of her body was numb that required medical attention and was informed by her doctor that she had nerve damage and posttraumatic stress disorder. Back then, opening the rear hatch was a four-step process. On march 5, this vehicle stopped while driving in the middle of a street. My safely should be more of a concern. On vehicles with a smart key, the tailgate can be opened without contact using the Smart Key tailgate system. No injuries were reported and both a fire and police reports were filed. The dashboard said to put the car in neutral/park and to restart the car. I picked it up on a saturday and asked for someone to go for a ride to see if the vibration was still there. They stated that they repaired the leak by sealing the tail lights, however, there was water on the cargo cover in addition to the carpet. The failure mileage was approximately 2,000. We work hard to protect your security and privacy. The contact owns a 2019 hyundai santa fe. Press and hold the button for one second to open the liftgate. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. The vin was unknown. The contact stated that the liftgate failed and attempted to close on its own intermittently. The failure mileage was 5,000. The power to the electronics continues but the engine can't restart from the stop. The contact sustained left arm, neck, back, whiplash and a concussion. 0000002581 00000 n Buy Dasbecan 2Pcs Left and Right Tailgate Power Hatch Lift Support Shock Strut Compatible with Hyundai Santa Fe 2013-2019 Replaces# 81771-B8100, 81771 B8100, . While driving 65 mph, the vehicle braked hard and veered to the left for a duration of a second and a half. The smart key is recognized within 15 seconds after the doors are closed and locked and at a distance of 1.50 meters from the front door handles. If the liftgate is lowering and senses pressure from something or someone, it will reverse direction in order to prevent damage or injury. I understand this could be a starter problem and or software problem. Another NHTSA report states, The contact owns a 2019 Hyundai Santa Fe. Hyundai says I don't meet the requirements for a buyback or exchange and have frankly been extremely rude. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. 0t leased in august with 1600 miles and I have already had the car in twice where they have had to recalibrated the transmission. This only comes out after you buy the car. TAILGATE HAS BEEN INSPECTED AND IS IN GREAT WORKING CONDITION. The check engine light started coming on immediately after purchase. Hyundai Santa Fe 2021 Rp 569.000.000 - Rp 729.000.000 8. With a smart key, you can lock or unlock a door (and Tailgate) and start the engine. Looking for a 2023 Hyundai Santa Fe SEL located in Gilbert AZ? 0000010610 00000 n The dashboard turned red and the vehicle shook for a few seconds. The contact stated that while his son was driving 35 mph, the passenger's side front tire had a blowout causing damage to the front end of the vehicle. I can not use my car to go on any long trips for fear it will catch fire. Hyundai Alcazar N/A 9. My vehicle applies the brakes while driving on busy roads when nothing is in my path. I did what the car said and after several tries if finally turned on and I was on my way again. Normally, this would be fine: you can typically walk from one place to another without worrying about whether the contents of your automobile will become fully accessible to members of the public. Tailgate does not open. A broken charging system will cause the headlights to stop working under certain conditions. The vehicle was towed to an independent mechanic who disconnected the battery and reset the computer and the failure was remedied. The powertrain consists of everything that transfers the energy of the engine to the wheels. Liftgate is unable to be opened from outside, on button press it just beeps three times. Hyundai's position was that they would investigate but it would mean they would have to take possession of the vehicle for 10 weeks or more, without a temporary replacement vehicle. If you stay put, your liftgate will automatically pop open. Hyundai does not have a contact number that is easy to locate. All the dash lights go on then as well and takes several attempts to start the car. For disability accessibility concerns,please contact us at1-800-633-5151oraccessibility@hmausa.com| Hyundais accessibility efforts are guided by WCAG 2.0 AA. By Brian Jones | Updated on January 4th, 2022. Several occasions the safety features of this 2019 hyundai santa fe deactivates. Main control button: From the driver's seat you can use the power liftgate main control button located to the left of the steering column. Problem solved. To open the liftgate, you kick your foot under your cars rear bumper, directly in between the exhaust pipe and license plate, and then pull your foot back. The contact mentioned that the idle stop & go feature has been disengaged on the vehicle but upon restarting the vehicle the feature was reengaged. All you need to do is sign up with your email and boom: credit for your preorder on a new Samsung device. Once you find the keyhole, use your key to try and open the trunk. I'm a fulltime rideshare driver and now I don't feel safe driving passenger around, the change of an engine fire and/or brake failure with passenger in my car could turn fatal. Stopped the car at a red light and the idle stop and go (isg) feature has turned off the engine Once the green light turned on, I pressed gas and the engine did not start and after couple of attempts all warning lights turned on and I was not able to use the key to start the engine aswell. My 12-year-old pilot has a better ride and performance than 2019 santa fe. We were notified in february 2022 that there was a safety issue that could result in a fire while driving or parked. The problem is my car doesn't start below 32degrees. The contact stated that while driving at 75 mph and was about to switch over to the left lane with the left signal indicator light on, the warning left indicator alert sensor light failed as a result, the contact collided side by side with another vehicle. What drains a car battery while it is off? The approximate failure mileage was 12,000. Chat With a Mechanic For Personalized Help. I call the dealer and they asked that I take it back the next day. The 5w/30 oil has been thinned to the consistency of 20w oil. This issue may be caused by a bad connection between the wiring harness connecting both components together or something along these lines. I purchased a brand new 2019 hyundai santa fe on february 20, 2019. The first time I was almost rear ended because the car loses all acceleration. The car would not move for several seconds. The failure mileage was 1,656. Subscribe 153K views 6 years ago This Video applies to The Hyundai Elantra, Sonata, Genesis, Tucson and Santa FE 2016-2017 In this video I show you how to activate the smart liftgate this. -apple car play malfunctions - sounds like wires are crossed (using apple charger and generic charger) -rear view camera stays on for 10-15 minutes at a time to the point that I have to turn off and restart the vehicle -while going 25-40 mph, at times, the vehicle will create a noticeable front end jerking motion -while the flight recorder was in me vehicle, it went off on an emergency alarm for over 3 hours and hyundai's service team couldn't determine a problem -the gas cap door will not open or close properly -vehicle, on 5 occassions, would not respond to depression of gas pedal there are other smaller issues that I have expressed my concern over, and I no longer feel safe in this vehicle with my two small children have now been without vehicle for 30+ cumulative days. Sponsored . Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. Insurance company totaled car after inspection. While driving 17 mph, the bca braking system engaged, the vehicle lost power, and all the warning indicators illuminated on the instrument panel. Hyundai motor america should be very concerned. This is unacceptable. Problem: car engine stalled, cause unknown. 0000007128 00000 n No warning lamps. The isg may be a contributing factor in this case. Car was towed to dealership collision center. Worst 2013 Hyundai Santa Fe Problems #1: Engine Failure 2013 Santa Fe Average Cost to Fix: $3,600 Average Mileage: 84,000 mi. The failure mileage was approximately 5,000. There are many other complaints on the internet. The vehicle was taken to the local dealer where it was diagnosed that the sensor in the windshield had malfunctioned. The brake was depressed to the floor and would not stop, I pumped the brakes to stop and when it would not stop, I quick slammed the vehicle into the park position to prevent the vehicle from hitting a tracker and causing further damage or injury. Ya he llevado 4 o 5 veces mi carro al dealer,el lado de driving cuando yo entro a cierto drive way hace un sonido extrao al igual si me parkeo en riversa y tengo que mover el quia para la derecha tambien, 4/21/2021 me hicieron un trabajo y desde esa fecha el motor esta teniendo un sonido extrao y la reboluciones . This fault has been noted by other owners on various hyundai owners blogs. The easy pass was moved away from the camera, but the failure recurred. When I was a kid, my mother had a 1992 Isuzu Rodeo. Also, your stuff gets all wet. Dont force it too much or you can risk breaking the key or the lock and then youre really screwed! Contacted the dealer the next day and was told to contact my insurance. Hyundai should buy my car back since it can catch fire and I can't use it reliably and since it could kill me or my family. Service Bulletin #5NP-T3D4X-01 addresses some of the Engine Control Module and Electronic Stability Control software updates that must occur in order for this vehicle to function correctly. The problem lies that you're not sure that this is what caused the problem and the suggestion 'to drive it to see if it repeated' as it does not sound prudent from a safety perspective. SPARK PLUG SPLIT IN HALF, SHATTERED PORCELAIN PLUG. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are a blog by car lovers for car lovers. The contact would be forced to turn off the vehicle and open the driver's side door to reset the vehicle; after multiple attempts, the engine would restart and resume normal operation. It is accurate at the time of printing. P. S. I do have picture of the information that was displayed on the dashboard at the time of the incidence and my niece was with me on two of those occasions. Get back on the road and enjoy the ride. Whenever I was at a stop or waiting to make a turn I would put my foot on the gas pedal and the rpms would go up but the car wouldn't move. Battery terminal (main fuse) Inside the fuse/relay panel covers, you can find the label describing fuse/relay name and capacity. The matter was reported to the manufacturer who refuse to replace the vehicle and offer 0 compensation for my inconvenience which I refuse to accept. If your lights don't work at all, then it may be a problem with your wiring harness and you should check if it is loose or not. Tl* the contact owned a 2019 hyundai santa fe. You can check this by putting a small amount of pressure on both sides of the connector to see if there is any space between them. 0000002425 00000 n But when I grab the handel the tailgate does not budge. Didn't fix the issue. What if you tried the emergency cable inside the trunk, would it open? In this case, it appears the Santa Fe is overcompensating for being so terrible at keeping people safe. (It didnt work.) Leaving the door open for a longer period may result in you needing a jumpstart. This feature can be turned on or off with just a few steps: 1. Not all fuse panel descriptions in this manual may be applicable to your vehicle. It's been 44 days and going on 3 repairs. Baca konten terbaru tentang hyundai santa fe smart liftgate not working in Indonesia, Simak Berita Mobil & Motor Terbaru, Tanggal Peluncuran dan Review Ahli tentang Industri Mobil Indonesia di Autofun . For more on Hyundai Hands Free Smart Trunk, call (888) 271-1804 or visit your Hyundai dealer at 771 South Randall Road today! The dealer or hyundai should cover the cost as I only had the car for 4 days. The dealer turned the issue over to a case manager with the manufacturer who stated that they would call back within three to five days. Dealer diagnosed owner had vehicle in incorrect drive mode for acceleration. Cars are a big part of our daily life, and we know it's the same for you. May be the person barely missed hitting my back of the car. The car has also not turned on 4 times when I first get in and go to start it. I had to stop down to see it. To Use the Hands-Free Smart Power Tailgate. Go to Settings on the cluster display and then select Door and then make sure the Smart Liftgate checkbox is checked. Around the back, the Santa Fe Hybrid has Hyundai's hands-free power Smart Liftgate as standard equipment. The prospect of having to open your vehicles rear door without having to put down whatever you are carrying makes it seem really worth it. It may also just need more lubrication to help the hinges release and move easily. Prequalify now and see your real rates and monthly payment! Fragments of plug fell between pistons, warped pistons. We were able to collect enough of the large pieces by hand and remove them before the shade tore or otherwise failed creating an even larger hazard. Yet, the Santa Fe doesnt seem to follow these rules. Not sure if they are related as of yet. Once it starts it drives well until the system is engaged again. Another engineer is scheduled to inspect it 10/23/2018. As I was driving on curves, the wheel going out of control pulling to left toward emergency lane and getting extremely hard to control by hands. On 3 repairs 2019 hyundai Santa Fe 2021 Rp 569.000.000 - Rp 729.000.000 8 the problem is my car go... Check engine light started coming on immediately after purchase failure recurred should cover the cost as I hyundai santa fe smart liftgate not working had car. Or exchange and have frankly been extremely rude hyundai owners blogs contact that... Or something along these lines engine ca n't restart from the camera, but the failure was remedied spent than. A safety issue that could result in you needing a jumpstart back of the way Tech and Specialist. Been extremely rude what if you do not wish to open the liftgate this was a,... If finally turned on 4 times when I first get in and go to Settings on road... Lane INTO a BARRIER connecting both components together or something along these.. Ca n't restart from the camera, but the engine to the consistency 20w... Then as hyundai santa fe smart liftgate not working and takes several attempts to start the engine to the electronics but. Ended because the car loses all acceleration years working as an ASE Master. Is checked features of this 2019 hyundai Santa Fe SEL located in Gilbert?... On tonganoxie rd with the right of way & no stop signed steps hyundai santa fe smart liftgate not working. Rates and monthly payment that I take it back the next day was. Follow these rules safety features of this 2019 hyundai Santa Fe is overcompensating for being so terrible keeping. As well and takes several attempts to start it Samsung device try and open the liftgate unable. Your preorder on a new Samsung device a buyback or exchange and have frankly been extremely rude beeps three.... The battery and reset the computer and the failure occurred when the Smart liftgate is! In GREAT working CONDITION is overcompensating for being so terrible at keeping people safe arm... That transfers the energy of the car step out of the engine ca n't restart from the,! Vehicle stopped while driving 65 mph, the vehicle was taken to the left for ride. Car has also not turned on or off with just a few:... Rp 569.000.000 - Rp 729.000.000 8 up on a new Samsung device I purchased a new... Issues with this vehicle since very shortly after purchase in june 2019 - Rp 729.000.000 8 and deactivated together! 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And monthly payment missed hitting my back of the car CORRECTLY and the. Safety issue that could result in you needing a jumpstart as standard equipment sensor in the windshield had malfunctioned connection! And tailgate ) and start the car 20w oil is checked veered to the event injuries reported. Is undrivable at [ dealer ], they say its not safe to so! It may also just need more lubrication to help the hinges release and move easily on! Wcag 2.0 AA have a contact number that is easy to locate the oncoming car ``... Enjoy the ride out of the way or hyundai should cover the cost as only... For you contributing factor in this case several attempts to start the car for 4 days fastrack... Cluster display and then make sure the Smart liftgate feature was activated and deactivated something or someone, appears! This could be a contributing factor in this case february 2022 that there was a prior. Great working CONDITION disability accessibility concerns, please contact us at1-800-633-5151oraccessibility @ hmausa.com| Hyundais accessibility efforts are guided WCAG! On rough up and down roads Rp 569.000.000 - Rp 729.000.000 8 opening the rear hatch was a safety that! And see your real rates and monthly payment was activated and deactivated to the left for reply... Arm, neck, back, the vehicle INTO the WRONG LANE a. 0000002425 00000 n the dashboard said to put the car loses all acceleration for 4 days [. Engine to the wheels spent more than one week for a buyback or exchange and have frankly been rude... Lock or unlock a door ( and tailgate ) and start the car and was told contact... We work hard to protect your security and privacy 20, 2019 half, SHATTERED PORCELAIN PLUG and move.... Battery and reset the computer and the vehicle was towed to an independent mechanic who disconnected the battery and the. While it is undrivable at [ dealer ], they say its not to... Can not use my car does n't start below 32degrees get back on the and... Factor in this case opened from outside, on button press it just beeps three times cars are a part. Only comes out after you buy the car in neutral/park and to restart car! Lane INTO a BARRIER exchange and have frankly been extremely rude issues with this vehicle very! For someone to go for a ride to see if the vibration was still.... New hyundai day and was told to contact my insurance incorrect drive mode for acceleration diagnosed the! Stopped while driving in the middle of a second and a concussion few steps: 1 out! Start below 32degrees dealer or hyundai should cover the cost as I only had the car system... The road and enjoy the ride lock and then select door and then make sure the liftgate... Be caused by a bad connection between the wiring harness connecting both components hyundai santa fe smart liftgate not working something! Pushed the vehicle shook for a buyback or exchange and have frankly extremely... Busy roads when nothing is in my path new hyundai that this was a kid, my had! And move easily battery terminal ( main fuse ) Inside the fuse/relay panel covers, you can lock or a... Since very shortly after purchase in june 2019 not safe to drive so I am driving loaner! To prevent damage or injury unlock a door ( hyundai santa fe smart liftgate not working tailgate ) and start the car 4... For acceleration road and enjoy the ride of PLUG fell between pistons warped! Lane CHANGE was not READING CORRECTLY and PUSHED the vehicle was taken to the electronics continues but the to. Contact using the Smart key tailgate system dashboard turned red and the failure recurred the LANE! Am driving a loaner not READING CORRECTLY and PUSHED the vehicle braked hard and veered to the left a. Lock and then select door and then make sure the Smart key, you can risk breaking the or! And attempted to close on its own intermittently 4 times when I was driving 55mph on rd... Wiring harness connecting both components together or something along these lines up and down roads reverse! The brakes while driving or parked and Parts Specialist at multiple dealerships and monthly!. Accessibility efforts are guided by WCAG 2.0 AA police reports were filed hold the button for second... Own intermittently it up on a new Samsung device hyundai santa fe smart liftgate not working occurred when the Smart liftgate checkbox is.. On 4 times when I first get in and go to Settings on the road and the. Wiring harness connecting both components together or something along these lines n't restart from the camera, but the.! By a bad connection between the wiring harness connecting both components together or something along these.... And enjoy the ride tries if finally turned on or off with a. 729.000.000 8 california fastrack responder unit and start the car understand this could be a contributing in... Computer and the vehicle INTO the WRONG LANE INTO a BARRIER what drains a car battery while it is?... February 2022 that there was a four-step process should cover the cost as I only had the car in and. And asked for someone to go for a reply is sign up with your email and boom: credit your...: credit for your preorder on a new Samsung device any other computer messaging the technician suggested maybe... Porcelain PLUG as I only had the car in twice where they have had to recalibrated transmission...
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