Members will have to re-elect that specific member to gift the status each year, as the gift will not automatically carry over. Points which have been deducted from the Member's account for a Reward may be re-deposited, in the discretion of Hilton Honors, only provided that ALL Reward documentation (including hotel, car and cruise Certificates) associated with the Reward are returned unused prior to the expiration date of the documentation. After 90 days of enrollment, a new Member is eligible to purchase Points regardless of their account activity. Redemption stays can be used for Standard Rooms or Premium Rooms; both Reward types are for double occupancy room rate. These specifically identified experiences will only be available to Diamond members and identified on the auction page. Then, you should be able to register for the promotion by returning to the landing page. Each Hilton Honors Member is limited to making six (6) transfers to other member accounts and six (6) Hilton Points Pooling transactions per calendar year. Hilton Honors is committed to the highest level of privacy protection for all our guests with special programs and safeguards in place. Bonus Points earned on Base Points do not count toward Elite tier qualification. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the dissolution of Hilton Honors Mutual Fund accounts. All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. Fill in the available fields within the 'Missing Stay Request Form' and click ' SUBMIT ' (only visible once Form has been completed) [ Click here to view Image] Allow up to 10 business days for your eligible Marriott Bonvoy Points to post Android Mobile App After logging in, tap ' Account ' at the bottom of the screen [ Click here to view Image] If a hotel ceases to be a hotel within the Hilton Portfolio, all stays subsequent to such date will not be eligible to earn Hilton Honors Points regardless of when the reservation was made. The Hilton Honors Daily F&B Credit can be applied to taxes and gratuity. See the Credit Card Terms and Conditions for additional details. Standard Room and Premium Room Rewards are available at any hotel in the Hilton Portfolio that participates in the Hilton Honors Program, with no blackout dates. Under the new policy, if your account is inactive for 24 consecutive months, your total Point balance will expire. Offer is valid for new event bookings only. As a reminder, this elite benefit applies to Standard Room Rewards for free nights and must be booked via HiltonHonors.com, the Hilton Honors App, or our Hilton Reservations & Customer Care team. Elite Rollover Nights will be applied toward earning and maintain Elite tier status to meet the nights qualification for the Gold Elite tier. Here are the stays that are excluded: There are other situations where you will not be able to accrue or claim Hilton Honors points and bonus points. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms. One extra nighttwo rooms at paid rate. Hilton employees and/or hotel team members are not eligible to accrue Points when contracting business on behalf of Hilton at any property within the Hilton portfolio. Discounts are as follows: Hilton Honors members will receive a discount from 2% off the eligible rate depending upon booking window, region or country, day of the week and other circumstances determined by Hilton Honors. This can include: Completing a specific number of visits in a set period of time Spending a specific minimum amount per visit Spending a specific minimum amount in a set period of time Married couples who became Hilton Honors Mutual Fund Members prior to April 1, 2004 may participate jointly through Hilton Honors Mutual Fund. Fees are based on the number of Points a Member transfers out of the account. If guest rooms are included in the contract, Members who reserve and pay for rooms under their own account are also eligible to earn Points for stays in accordance with Hilton Honors Terms and Conditions. This benefit excludes stays at any hotel when the rate includes additional components (e.g., meals, activities, parking); specialized rates (e.g. Where available, online receipts can be accessed for 12 months from check-out date. ); *, Two complimentary bottles of water per stay at Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites, and Hilton Garden Inn properties. Learn more about Points. The Points purchased under the Point Purchase Program are non-refundable. After the 5th Night Free benefit is applied, eligible members will be charged 0 points for the 5th night, 10th night, 15th night, and 20th night of the stay, as applicable. Yes gifting status will remain an Elite member benefit. All Rewards are subject to certain restrictions. When redeeming Hilton Honors Points for a Reward Stay, Members must either book a Reward Stay online or call 1-800-4HONORS (1-800-446-6677) from the U.S. or Canada for reservations and advise the reservationist at that time that they will be using Hilton Honors Points. Hilton Honors members' new passwords must be at least eight characters, contain one upper case letter, contain one lower case letter and contain one number or one special character. Folio charges incurred during an ineligible stay are not considered "eligible folio charges.". To redeem, call 1-800-446-6677 and mention the code provided by Hilton Honors. Jan Wed. 1 Room, 1 Guest. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeit of such Points, and may be grounds for the forfeiture of all Points in the Member's account and the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. Lifetime Diamond members will not rollover nights as elite status is secured for life. The term "eligible folio charges" within the Hilton Portfolio shall mean: room rate, food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges charged to the Member's room during the Member's stay. Hilton Honors Bonus Points are awarded for car rentals with Hilton Honors Car Rental Marketing Partners. Jan 15, 99, 10:46 am. Hilton Honors Points I'm missing Points. Hilton Honors Sign In page Step 3 - My Account Once in your account click on the My Account link. Participating hotels within the Hilton Portfolio are subject to change at any time, without notice. Here are the step-by-step actions you can take in order to claim your missing Hilton Honors points. We encourage you to choose a unique password and update it every three to six months to ensure maximum security. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; packages exclusively for casino player card holders; unauthorized Members staying on Go Hilton Team Member or Family & Friends Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs, Hilton Grand Vacations marketing packages with a sales presentation requirement; complimentary or barter rooms; NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party websites bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. Lifetime Diamond Status will be awarded to select Hilton Honors members, who have completed Diamond Status for at least 10 years (non-consecutive) and who have completed stays totaling at least 1,000 paid and/or reward nights OR who have completed Diamond Status for at least 10 years (non-consecutive) and who have earned at least 2 million Base Points over life of membership, pursuant to the standard Hilton Honors Terms & Conditions. All Hilton Honors Terms and Conditions apply. The total eligible Daily F&B Credit amount used and billed to the room during a members stay will be automatically applied and appear as one line item per day on a members hotel bill/folio, deducted from the total stay cost at the end of their stay. For example, if a Member stays 10 nights in the 2022 calendar year, that Member will earn Silver status and have 3 nights rollover to 2023. Stays or Base Points are not eligible to rollover to the following calendar year. Members in all elite tiers (Silver, Gold and Diamond Members) are eligible to rollover any qualifying nights in excess of those required to qualify for their elite status level at the end of the calendar year (December 31st). The most common are: Bonus Points can take up to five days to appear in your Hilton Honors Dining account and one to two weeks to appear in your Hilton Honors account. You may change the communications you receive from us by logging onto your account online and managing your subscriptions, or by contacting us in the manner described in the Privacy Policy. Not having enough Points shouldnt keep you from seeing the world. Determining all other incidental charges that count towards earning Hilton Honors Points varies by brand and type of charge. - d. below in any 24 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated Points. Members may book a Reward Stay for standard or premium room types using nearly any combination of Points and money, in increments of 1,000 Points and starting at 5,000 Points. A $18 F&B Credit per night will be provided at full-service and lifestyle properties located in the cities of Boston, Chicago, District of Columbia, Key West, Key Largo, New York City, San Francisco, the County of Los Angeles and the state of Hawaii. Any Reward redeemed by the Member before the Points are forfeited (such as a hotel reservation made or a car rental voucher obtained) is still valid. Bonus Points earned on Base Points do not count toward Elite tier qualification. A no show will not earn you base points. Starting at Silver, at the end of the calendar year, any qualifying nights in excess of those required to qualify for your elite status level will be counted toward your elite status qualification for the following calendar year (January 1st to December 31st). frequent flyer award or travel award), unless otherwise stated on the certificate. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. Step 1 - Hilton main page Head up straight to www.hilton.com and click on the Sign In link. Hilton Honors sends requests for mileage conversion to the participating airline/rail partners at least once a month. Members who have a Mutual Fund account as of March 31, 2004 will continue to receive Mutual Fund benefits. You can fill it up with the pertinent information. The gifted status will start immediately after gifted and lasts 365 days from the date gifted. If you do not have eligible activity in any consecutive 24-month period, your accumulated Points will be subject to forfeiture. In addition, by participating in the Hilton Honors Program, we may collect additional personal information from you. Additional terms and conditions for the auction platform are located on this page. Outside the U.S.: +1-800-449-4155. Your login is always executed through a secure connection. For more information on how to earn elite status refer to the Membership Tiers page. After 90 days of enrollment, a new Member is eligible to pool, transfer, or receive Points regardless of their account activity. Online Point redemption for Hotel Reward Stays requests. I received an error message that said my login was incorrect when I tried to register for a promotion. A standard room is defined by each hotel and subject to availability at participating hotels within the Hilton Portfolio. Members can track their progress toward hitting these Milestone Bonuses with the Hilton Honors app. Activate your online account Not a member? Qualification for all on-property Hilton Honors benefits, including complimentary Internet and MyWay benefits such as complimentary snacks and beverages, complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region) and space-available upgrades, requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com, Hilton.com, Hampton.com, etc. "Hilton. We have extended the amount of time required to keep your Hilton Honors account active from 15 to 24 months. The Hilton Honors Mutual Fund is not designed to award duplicate bonuses and/or Rewards. Yes, if members qualify to gift status the following year then they can give it to the same member each year. The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws. Every bonus offer has specific requirements that must be met before Hilton Honors Bonus Points can be awarded. Example: If you book two rooms at the same hotel for a one-night stay you will earn Hilton Honors Points on both of the rooms, but you will only receive one-night credit total toward achieving the Milestone Bonuses and toward elite status qualification. Eligible charges include event-related spending listed in the contract and paid for by the individual named in the contract (such as meeting room rentals, guest rooms, catering, audio/visual, etc.) Earning Points How many Points will I earn on my stay? You can cancel or modify an existing reservation made online using your confirmation number and either the credit card used for confirmation or your last name. Claims may not be resolved through any form of class action. Rollover nights cannot be reserved and applied to a second or third year. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. Any Points offered in conjunction with specific hotel stays will be considered earned when the stay has been completed, fully paid and added to the Member's account. Members may purchase up to 80,000 Hilton Honors Bonus Points per calendar year. Your account may be reactivated by taking one of the following actions: Stay at a hotel or resort within the Hilton Portfolio, thus reactivating membership; or, Earn Hilton Honors Points through any third-party source of Hilton Honors Point accumulation, such as the use of an Hilton Honors credit card; or. Only the individual stipulated in the contract is eligible to receive Event Planner Bonus Points on eligible charges associated with the event. In the event of dissolution of marriage, 50% of Points in the Hilton Honors Mutual Fund will go to each Member. Hilton Honors Mutual Fund accounts are available only to couples legally married under the laws of the state or province or country in which the couple resides. We look forward to responding to your request. Member status What are the Hilton Honors membership tiers? Hilton Club & Hilton Grand Vacations Club time share bookings and packages booked with a time share sales presentation. With Premium Room Rewards, you can stay in the best rooms and suites available using Hilton Honors Points. Except as specifically provided herein, neither accrued Points nor Reward Certificates/Confirmations are transferable for any reason or by operation of law. These changes are applicable for all U.S. Hilton Honors American Express Credit Cards. 684369732 This is my Hilton Honors numbers. No sign up or action is required to earn elite rollover nights. In addition to discontinuance of Hilton Honors membership, Hilton Honors shall have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion. What happened to them? In case of the death of a Member, Points in the Hilton Honors Mutual Fund will go to the surviving spouse. Sign in to your Marriott Bonvoy account to check your points balance, book your next hotel stay and more. Local currency will be converted to U.S. dollars on the day final payment is received for the event using a published rate of exchange in effect at time of conversion. As part of the Hilton Honors Expedited Check-In program, Member consents that Hilton Honors may act as Member's agent for the limited purpose of signing the Hotel's guest register. By enrolling, you also consent to the transfer of your information to countries where our information processing facilities, business operations and hotels are located, including the United States and other countries where data protection laws may differ from those of your home country. Event Planner earnings are void where prohibited or restricted by local law. Hilton Honors Program membership and its benefits are offered at the sole discretion of Hilton Honors, a wholly owned subsidiary of Hilton Domestic Operating Company Inc. Hilton Honors is defined as Hilton Honors Worldwide, LLC, its subsidiaries, affiliates, officers, directors, partners, employees, and agents. Ask for ZipOut CheckOut or Video Check-Out. Still no word and still not showing up. Accrual of Milestone Hilton Honors Bonus Points, Hilton Honors Points Pooling and Points Transfer, Your Agreement to Our Use of Information about You, View required documentation regarding transference of a deceased Member's benefits, view all Hilton Reservations Worldwide phone numbers, View Hilton Honors Car Rental Marketing Partners, https://www.hiltonhonors.com/en_US/diamond-status-extension-2020/landing/, Points.com Point Purchase Terms and Conditions, Hilton Honors Discount Terms & Conditions. I can be reached by email or phone. Promotional Rewards involving no Point deduction will not be extended beyond the validity date, exchanged or re-deposited into Member's account for Points or future use. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights and are eligible toward achieving Gifting Status. Members will not earn Points or promotional miles for incidental charges during hotel stays redeemed with a Marketing Partner's discount/free certificate unless otherwise stated on the certificate. Travel Advisory; Accrued Points and Reward Certificates and Confirmations do not constitute property of the Members. We process your personal information in accordance with the Hilton Global Privacy Policy (the "Privacy Policy"). Yes, qualifying nights in excess of those required to qualify for elite status level in the 2022 calendar year will count toward earning status in 2023. So far I havent received any. Location: Seattle. However, stay did not post. At Qasr al Sharq, all Members will receive two complimentary bottles of water per stay. Nothing in the Hilton Honors Program Terms and Conditions is intended or shall be construed to create or establish any agency, partnership or joint venture relationship between Hilton Honors and the Marketing Partners. Effective April 1, 2004, new Hilton Honors Mutual Fund accounts are no longer available. Each day of their stay, the Hilton Honors member will charge their eligible F&B purchases to their room, and the credit will be automatically applied to their total bill for those F&B purchases charged to their room. Event Planner Bonus Points can be awarded on charges up to $100,000 USD. In the U.S. and Canada (toll-free): 1-800-548-8690. All eligible charges for both rooms must be paid together on one folio (i.e., one hotel bill) which must be requested at time of check-in. Your total Point balance will expire to pool, transfer, or receive Points regardless of account! Apply to Hilton Honors American Express Credit Cards Credit may be used to purchase Points regardless of their activity! The amount of time required to keep your Hilton Honors sends requests for mileage to! 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