The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. Each country-specific page has information on vaccine recommendations, any current health risks or outbreaks, and factsheets with information on staying healthy abroad. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. You may then be left at any port or place at which the ship calls without us incurring any liability. Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. Alcohol seized from minors will not be returned. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. Celebrity Xpedition Class bookings may also operate different deposit and cancellation policies, full details will be provided at the time of booking for both onboard bookings and Celebrity Xpedition Class bookings. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. The allowance is two bottles per stateroom. Given that the transfer and amendment fees are both non-refundable, we would recommend that these amounts are collected from the guest at the time the changes are made, as they will be charged to the booking as part of any cancellation. However we have been looking a. This includes any disappointment, distress, inconvenience or effect on any other arrangements. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. Completing this information will significantly speed up the process for you and will avoid any possible delays and queues on the ship. We cannot guarantee and do not make any representations as to the accuracy of any information given by us or local operators in relation to such activities or about the resorts/area/location you are visiting generally (except where this concerns the services which will form part of your contract) or that any particular excursion or activity which does not form part of our contract will take place, or the way in which it will take place, as these services are not under our control. Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. You will have to pay any costs, expenses or losses suffered as a result, and we will not pay any compensation or give you any refund. Save the fees for extra luggage on your plane and reach the embarking port without dragging bags and suitcases by shipping your extra luggage with Eurosender. . There is a corkage fee of $15 if you drink your bottle outside of your cabin. Olife choice amenity must possess a cruise on cruises is an alcoholic beverages 11 November 2022. Please also note that where you are building your own package some flights may not necessarily return to the same airport in the UK e.g. Your local booking office is RCL Cruises Ltd with address at Building 7, The Heights, Brooklands, Weybridge, Surrey, KT13 0XW. Where applicable, and where we are in a position to notify you, this information will be shown on your Confirmation Invoice. We LOVED it. Each ship offers contemporary and elegant public areas featuring high-end artwork, sophisticated modern dcor, spacious staterooms and innovative suites. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. Any such change will not entitle you to cancel or change to other arrangements without paying our normal charges. Cruise Line: Alcohol allowance per passenger: Non-alcoholic drinks allowance per passenger: Carnival: . We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 (approximately 3,200) and for damage and loss to cabin luggage this is limited 2,250 SDRs (approximately 2,100). This means you are not entitled to make any claim against us which is not expressly permitted by The Athens Convention or which is in excess of the limits provided by The Athens Convention. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. A contract between us will come into existence when we send out the Confirmation Invoice, even when we are unable to provide flight timings. . You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. We just booked a cruise on the SUmmit to Canada/New England for october, 2018. Please note that any payment you make to us using a debit or credit card will be settled via a bank in the U.S., and therefore your card issuer may choose to apply a foreign settlement fee. Disney Cruise carry-on luggage: one per guest which cannot exceed 22 wide, 14 high and 9 deep (approx. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Please note: It may not be possible to confirm your flight details at this point. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. After an action-packed day, the Deep Nature Spa in the centre of Belle Plagne is perfect for some relaxation. They are: Sky Princess. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. If you do not wish to use ABTA services, the EU Online Dispute Resolution Service or the dispute is not resolved as a result of using their services, you may go to court. "Each guest is permitted to carry up to 90kgs of luggage aboard the vessel," explains the Royal . You'll pay corkage if you take them to a dining room or lounge, no corkage if you enjoy them in your stateroom. This will be the case even if the services did not comply with the laws and regulations of the UK, which would have applied had those services been provided in the UK. Accordingly, we cannot guarantee that shore excursions are available generally or for guests with disabilities please contact us or your travel agent for information on specific excursions. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Additionally, as required by law, RCL Cruises Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent. If you do not tell us that you wish to choose either of these options within this period of time, we are entitled to assume that you do not wish to do so and will pay the surcharge. Cruises Cheap Flights Asia & Middle East Australia & New Zealand . Your confirmation invoice will show the latest planned timings. We shall notify you and seek your consent prior to confirming your booking of any variation in any published booking terms, including changes to your deposit or cost of travel. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. Please note we do not have any liability to you in these circumstances. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. Unless you book and pay for an upgrade, you will fly economy class. 2.1 What about valuable or important items? Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Whilst we will endeavour to assist you, we cannot guarantee we will be able to meet any such request. In 2022 her newer sister ship Enchanted Princess did sail from the port, but she has been relocated for . ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. Please note that these excursions are owned and operated by local operators who are independent third parties. If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. General information on travel vaccinations and a travel health checklist is available on the NHS website. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. 5.6 Can you refuse to allow me to travel? $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. Guests will go to a tender platform from which you will board the tender. Luggage Valet is a service offered to help make your return travels as carefree as your cruise. The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. The prices shown in this brochure show from prices. In the event that there are any increased costs in making such changes e.g. Dining times may vary slightly on port days due to shore excursion departures. Itineraries include: Round trip New Zealand from Sydney. Celebrity Xpedition Class to the Galapagos: 20 kg and one small carry-on (airline policy). Please note: The date of departure means the date the arrangements you have booked with us commence. Yes. Please contact your Personal Cruise Specialist or your travel agent for further details. If you have not completed online check-in, you will be required to complete this process at the pier no later than two hours prior to the published sailing time. For most international flights, this will be the Montreal Convention 1999. There is a corkage fee of $15 if you want to consume it at dinner or a bar. Some of these conditions may limit or exclude the airlines or other suppliers liability to you, often in accordance with International Conventions. However, generally a standard fly/cruise package price includes the following: full board accommodation and entertainment* on board ship; drinks, wifi and tips, return international flights and connecting flights (where applicable); UK departure tax; port and airport transfers to and from the ship and the provision of representatives at some overseas arrival airports on standard departure dates and all relevant taxes excluding those set out below. Posted December 11, 2022. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Below are the guidelines set by some of the major cruise lines. We may record calls to our call centre for quality and training purposes. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. The only exception is assistance dogs, which must travel with the proper documents, such as an Assistance Dogs ID book (for the UK). Some elements of your holiday, including what is and is not included in the price will vary by itinerary. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. Once your EHIC has expired, youll be able to replace it with a GHIC. For ships originating in North America, the minimum drinking age is twenty-one (21). The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. 5.1 What If I am travelling with a group? For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. Our ports were Grand Cayman; Cartagena, Columbia; Colon, Panama; Rooatan, Hondurus; Puerto Limon, Costa Rica and Cozumel, Mexico. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. Itineraries may change from time to time, both before and after your sailing departs. Cookies are used on this website. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. 1.3 What information must I provide to you and why? For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. Please also take note of our Refusal to Transport Policy. ** We reserve the right to include a fuel supplement when making a booking. It included the classis drink package. Where there is a flight element to your booking this will be protected by virtue of our ATOL protection (see above). We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. Alternatively, where you have specifically booked online, you may choose to take advantage of the EU Online Dispute Resolution Service, full details of which are available at http://ec.europa.eu/odr. 5.8 What is your limit of liability towards guests? They prefer checked luggage to be no larger than 24x16x30, and no heavier than 50 lbs. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Again, it varies from airline to airline. Guests holding non-British passports should check with relevant embassies. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. However we have been looking a. You must check the price of your chosen holiday at the time of booking. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. Ships' Registry: Malta and Ecuador. I'm an overpacker, to say the least, I usually have three bags (1 big (has been 70 pounds before), 1 medium and 1 small) for a cruise, doesn't matter if it is 7 days or 11 days and have never had a problem with any cruise line as far as too heavy or too many or with storing the luggage in the cabin. In the case of unchecked luggage including personal items, we and the airline will only be liable if the damage resulted from the airlines fault or that of its employees or agents. There are three Princess Cruises' ships cruising from Southampton in 2023. You must therefore ensure that you check all details of your chosen holiday with your travel agent, or with us direct, at the time of booking. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. Not meeting any special request for any reason will not be a breach of contract. Celebrity says 90kg (198 pounds). Flight timings shown on your confirmation invoice are for guidance only and may change. You must therefore provide us with any personal information legitimately requested by us at the time of booking your cruise or where requested later, by the date we require you to provide that information. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. We strongly recommend that you supply the personal details for all guests (including full names, dates of birth and passport details) through our Online Check-In process as soon as possible after the booking is made, as this will help us ensure we can issue all flight and cruise tickets in good time. You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. However, the exact location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the Port. Please contact your Personal Cruise Specialist for further information. However, a standard ticket includes for each passenger: MSC Cruise luggage limit: Two suitcases (90 x 75 x 43 cm and 23 kg maximum weight) Carry-on bags on MSC Cruise lines: Two hand luggage pieces (56 x 45 x 25 cm and 23 kg maximum weight) Total weight of 100 kg and a maximum of 8 bags combining all the pieces of luggage inside a cabin . Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Any amendments to your flight or other arrangements will be subject to availability and will incur an administration charge of 35 per person along with any additional costs and charges incurred by us or imposed by the airline or other supplier. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. In all cases, you must give credit for payments received from any airline and/or other supplier in connection with your claim. . We have appropriate security measures in place to protect this information. The airline and flight routing may differ from the original assignment due to this name change. Beijing, the capital of China, is a vibrant and bustling metropolis with a rich history and culture.Located in the northeastern part of the country, Beijing is home to over 21 million people and is a major hub for tourism, business, and politics.The city is known for its iconic landmarks, such as the Forbidden City and the Great Wall of China, as well as . We make every effort to ensure the content contained in our brochures and on our website is accurate. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. . When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. Great ship and we enjoyed most ports. Where you make a booking directly with us, the parties to the contract are yourself and either Celebrity Cruises Inc. of Miami, Florida or RCL Cruises Ltd. who shall accept legal responsibility for the proper performance of this contract as set out below, depending on which of those entities will be operating the cruise ship (Vessel) on which you sail (the Carrier). Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Where visas can be purchased onboard, guests are asked to complete the online check-in process, including all mandatory information at https://www.celebritycruises.com/gb in advance of their sailing. However, neither we nor the airline will be liable if and to the extent that the destruction loss or damage resulted from the inherent defect, quality or vice of the luggage. Royal Caribbean is not liable or responsible for any illness, injury or death of any passenger or for any damage to, or loss of any luggage or other personal possessions of any passenger arising out of or in connection with travelling and alighting on the tenders, as these services are not under our control. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. We cannot accept any responsibility or liability for any valuable or important items, which are not deposited with the Guest Relations Desk or with your hotel (booked with us) for safekeeping. Guests must be fully toilet trained to enter the pools or whirlpools. Please check with your airline for details. Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. Where the works are likely to seriously impair your holiday, we will notify you as soon as possible. Must I provide to you, we are in a position to notify you as soon possible! Go to: https: //www.gov.uk/travel-abroad our brochures and on our website is accurate Nature Spa the! Not exceed 22 wide, 14 high and 9 deep ( approx to you. 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